Building the right care team is one of the most important decisions you’ll make as a Direct Primary Care physician. Unlike large health systems, DPC practices operate with lean, highly engaged teams where each role directly impacts patient experience, operational efficiency, and practice sustainability.

This section of LaunchPad is designed to guide you through the full employee lifecycle—from understanding employment requirements to hiring and onboarding staff—using integrated tools that reduce administrative burden and allow you to focus on care delivery.

Human Resources in LaunchPad is not a single task, but a structured progression that ensures your practice is compliant, staffed appropriately, and prepared to grow.

Understand HR Rules

Before hiring, it’s essential to understand the basic employment rules that apply to your practice. Healthcare employers are subject to both general employment laws and healthcare-specific regulations that vary by state.

Key areas to be aware of include:

• Employee classification (employee vs contractor)
• Wage and hour requirements
• Overtime and scheduling rules
• Required postings and notices
• Healthcare-specific workplace policies
• State-mandated benefits or leave requirements

LaunchPad provides guided prompts and checklists to help you identify which rules apply based on your practice location, size, and staffing plan—so nothing critical is missed as you begin hiring.